How to pay for the Fastrak ticket?
When a vehicle goes through a toll without a proper tag, license plate invoice, or flat rate payment, FasTrak issues an invoice or infringement notice to the vehicle owner. If this situation sounds familiar to you, read on. In this article we will explain how to pay the Fastrak ticket so that you can fulfill your commitment as quickly as possible. Also, in our section Frequent questionswe will clarify any doubts you may have about the Fastrak electronic payment system.
Where to buy FastTrack?
- How to pay for the Fastrak ticket
Pay for the Fastrak ticket: frequently asked questions
- How much will I have to pay for a Fastrak breach?
- In which lanes can I use my FasTrak toll tag?
- What is a tag or transponder and how does it work?
- What happens when I go through a toll booth?
- How does the fast lane toll system work?
- How much does it cost to use an express lane?
- How can I use FasTrak to pay for parking at San Francisco International Airport (SFO)?
- Will I be asked for a security deposit for my toll tickets?
How to pay for the Fastrak ticket
If for any reason you have received an invoice or a notification of infringement, we recommend that you make the payment as soon as possible. Now, if you believe the breach notification you received is unfounded, what you should do is file a dispute.
If you have received a FasTrak infringement notice, you can pay in the following ways:
- By credit card via Visa, Mastercard, American Express and Discover
- online, via Bayareafastrak website.
- By phone, via 877-BAY-TOLL (877-229-8655). If you want to be served by a person, you must call during normal business hours from 8:00 to 18:00 Monday to Thursday and from 8:00 to 17:00 on Fridays. Outside these hours you will be manned by the automated system.
- By check or money order (payable to "Bay Area FasTrak") by US mail to: FasTrak Violations, PO Box 26925, San Francisco, CA 94126
- With cash in one of the hundreds of cash payment locations.
- At the counter of the FasTrak Walk-In Customer Service Center located at 375 Beale Street, San Francisco, Monday through Friday, 9am to 5pm.
IMPORTANT: If you intend to initiate a dispute, you should have the infringement document handy as you will need the infringement identification number. This number is located at the top left under the heading "Violation Number".
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Pay for the Fastrak ticket: frequently asked questions
How much will I have to pay for a Fastrak breach?
If you cross a FasTrak fast lane and do not have the appropriate FasTrak toll, you will receive a "Toll Avoidance Notice" with a $ 25 fine for each crossing you make. If you fail to pay for the first notice within 45 days, you will receive a "Second Toll Fulfillment Notice" with a violation penalty of $ 70 per crossing. If the corresponding payment is not made after the second notice, the DMV can suspend the registration of the vehicle, in addition, the amount due can be remitted to a collection agency.
In which lanes can I use my FasTrak toll tag?
You can use this label anywhere where the Fastrak logo is visible. If you want to know all the Fastrak locations, visit the link. In the Bay Area, you can use the Fastrak Flex toll on all lanes of the eight toll bridges and in the San Francisco airport garage.
What is a tag or transponder and how does it work?
A toll tag or transponder is a small battery-powered device that transmits a radio signal. The toll team reads the information on the label and the number of axles of your vehicle. This information determines the correct amount to pay and deducts it from your account balance. It also asks for the time, date and place.
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What happens when I go through a toll booth?
As you pass through most of the bridge toll stations, you will hear a beep of your toll tag. The driver feedback screen, located just beyond the toll booth window, will inform you about the status of your account.
If your FasTrak account is valid and you have sufficient balance, it will display "VALID" or "FASTRAK VALIDO FASTRAK". If your account has a low balance, it will display "LOW BALANCE" or "LOW ACCOUNT". If your FasTrak account is invalid, the screen will be blank or display "CALL FASTRAK".
How does the fast lane toll system work?
The airborne electronic fare signs show the toll rate for the use of fast lanes. There are no toll booths or traffic barriers, so there's no need to slow down or stop to pay the toll. All you need to use fast lanes is a valid FasTrak account and a properly installed toll tag.
The toll system is fully electronic. The highway staff will recognize your FasTrak tag, log the transaction and pass the information to the FasTrak Customer Service Center to automatically deduct the toll from the prepaid balance in your account.
Tolls are collected only during the opening hours of the fast lane. Outside the opening hours, the elevated signage will show "OPEN TO THE PUBLIC". Any vehicle can use fast lane during these hours, regardless of whether they have a FasTrak account.
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How much does it cost to use an express lane?
Fast lane tolls change based on traffic conditions. Tolls increase when traffic increases and decrease when traffic decreases. The amounts to be paid for tolls are set by the express lane operator. Toll rates are displayed on electronic fare signs.
How can I use FasTrak to pay for parking at San Francisco International Airport (SFO)?
There is no additional charge for using FasTrak to pay for parking. You just need to have your toll tag installed in your vehicle and a valid FasTrak account. To enter and exit the airport car park it is necessary to use the lane identified with the Fas Trak logo, this lane is normally on the left hand side.
The parking fee to be paid will be calculated automatically based on the entry and exit times. If the rate is $ 10 or less, FasTrak will charge your prepaid account balance, while if the parking fee is more than $ 10.00, the primary credit card will be charged directly to your account.
Will I be asked for a security deposit for my toll tickets?
It depends on the account you created. For example, accounts that have a credit card linked for automatic replenishment are exempt from the security deposit requirement, up to a maximum of 3 tolls per account. If your account has more than 3 tolls, you will be charged a refundable security deposit of $ 20 for each additional toll. For accounts that are replenished manually (cash or checks), FasTrak requires a refundable deposit of $ 20 for each tag.
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