Sunpass phone number 1-888-865-5352 📞

SunPass is a prepaid toll system valid in Florida, Georgia and North Carolina. It will soon be incorporated into other states in the United States as well. If you have doubts about how it works, need to clarify doubts about your account or want to start using this convenient payment system, it is very likely that you are looking for the Sunpass telephone number. In this article you will find all the information you need to communicate quickly and effectively.

Road signs in Florida

Sunpass telephone number

If you need to contact him sunpass customer service centeruse the following numbers.

Sunpass telephone number

• United States and Canada: 1-888-TOLL-FLA (1-888-865-5352)
• United States only: 1-888-265-1725 (FAX)

Sunpass customer service hours

If you need Sunpass phone, do it next time.

Sunpass opening hours: from Monday to Friday, from 7:00 to 19:00; on Saturdays, from 8:30 to 17:00; Sunday, closed.

Sunpass email

If you need Sunpass email or send any document, follow this link. Remember that you must enter all the required data.

Sunpass Postal Mail

Sunpass provides its customers with the following addresses that you can use according to your needs.

1. For general correspondence with customers and registration

• Florida Department of Transportation / SunPass
• P.O. Box 447
• Ocoee, FL 34761

2. For SunPass top-ups and bill payments

• Florida Department of Transportation / SunPass
• P.O. Box 31241
• Tampa, FL 33631-3241

3. For uniform traffic citations

• Florida Department of Transportation / SunPass
• P.O. Box 447
• Ocoee, FL 3476

Sunpass Customer Service Centers

If you need to ask a question or process yourself, you have the Sunpass Customer Service Centers. Below you can find the one closest to your home.

OCOEE CUSTOMER SERVICE CENTER

• Direction: 9405 W. Colonial Drive, Ocoee, FL 34761
• Plan: Open Monday to Friday from 8:00 to 18:00, Saturdays from 10:00 to 18:00, Sundays from 10:00 to 17:00
• Holidays: Closed on public holidays

TAMPA CUSTOMER SERVICE CENTER

• Direction: 10137 E. Adam Drive, Suite 800A, Tampa, FL 33619
• Plan: Open Monday to Friday from 8:00 to 18:00 Closed on Saturdays and Sundays
• Holidays: Closed on public holidays

MIAMI CUSTOMER SERVICE CENTER

• Direction: 7902 NW 36th Street, Unit 203, Doral, FL 33166
• Plan: Open Monday to Friday from 8:00 to 18:00 Closed on Saturdays and Sundays
• Holidays: Closed on public holidays

BOCA RATON CUSTOMER SERVICE CENTER

• Direction: 7941 Glades Road, Boca Raton, FL 33434
• Plan: Open Monday to Friday from 8:00 to 18:00 Closed on Saturdays and Sundays.
• Holidays: Closed on main holidays

SNAPPER CREEK SERVICE SQUARE

• Direction: Milepost 19, Florida Turnpike, Miami, FL 33186
• Plan: Temporarily closed
• Holidays: Closed on public holidays

BAYWAY - PINELLAS motorway building

• Direction: 1200 White Point Road, Niceville, FL 32578
• Plan: Open Monday to Friday from 9:00 to 16:00 Closed on Saturdays and Sundays
• Holidays: Closed on public holidays

BRIDGE OF THE POINT OF GARCON

• Direction: 555 Avalon Boulevard, Milton, FL 32571
• Plan: Temporarily closed
• Holidays: Closed on public holidays

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What is Sunpass?

Sunpass is an automatic payment system that will allow you to save time during tolls as the lanes are divided according to the payment method used. Using a dedicated Sunpass lane you won't have to stop to pay.

Benefits of Using SunPass

• Customers pay lower tolls
• It works on all toll roads in Florida and also in Georgia and North Carolina. More states will be included soon.
• Allows you to pay for parking at most Florida airports and Miami's Hard Rock Stadium. Soon it will be placed in other car parks.
• You can access and manage the account through its mobile app for iOS and Android

How does the SunPass toll payment program work?

To use this program you need purchase, activate and install a SunPass Portable or Mini transponder. After activating it, it is necessary to top up the minimum balance. When your vehicle passes through dedicated SunPass lanes, charges will be applied electronically to your prepaid account. SunPass Portable and Mini transponders can be purchased online, in person, by phone or at authorized centers.

Once attached to the windshield, the SunPass transponder transmits a radio signal to sensors mounted in the same SunPass toll lanes. Immediately, the transponder transmits the appropriate toll amount and deducts it from your prepaid account.

You must create a SunPass or SunPass Mini account with a minimum opening balance of $ 10. You can do this by calling 1-888-TOLL-FLA (1-888-865-5352) or by registering online.

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Prices for the SunPass transponder

The SunPass Portable Transponder is available for $ 19.99 plus tax and the SunPass Mini Transponder is priced at $ 4.99 plus tax. In both cases the tolls will be deducted electronically from a prepaid account.

Transponders are available on line and you can also find them at CVS Pharmacies, Publix Supermarkets, AAA Auto Club South, Navarro Discount Pharmacy, Celery's Markets, Walgreen's, Amscot, and even in smart vending machines scattered along the Florida Turnpike.

Installing the SunPass transponder

You need to install the SunPass transponders (Portable or Mini) inside the windshield of your car, to the left or right of the rearview mirror. If your windshield has a solar tint strip, you need to install the device at least 2 inches below the strip. The Mini Transponder does not work on motorbikes; however, you will be able to use a portable transponder on a motorcycle as long as you mount it correctly on the windshield.

There are specific vehicle models that require an external transponder. To find out which type of transponder suits your needs, visit This Page.

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